Frequently asked questions

Yes. Clé Chenue do Brasil provides both national and international fine-art transport, with customs clearance, airport assistance and courier reception, supported by an international network with group houses in 11 countries, across the Americas, Europe and Asia-Pacific.

On the road, the work travels in climate-controlled vehicles, lined with polyurethane, with air suspension and a hydraulic tail lift, monitored by satellite. And it never travels alone: a team specialised in art handling goes with it.

We handle import, export and expatriation, from airport assistance to reception at the destination. A specialised courier follows the entire route, checking the condition reports at every stage, and wherever the route passes, a house of the group is nearby.

Yes. During renovations, space adaptations and collection reorganisations, we take care of internal moves and the hoisting of pieces of any size. The scope covers the whole operation: packing, unpacking and repacking, handling during cataloguing, temporary storage in a climate-controlled warehouse and assistance with insurance contracting.

Yes. We define routes, stopovers and connections and split the cargo: for safety, works by the same artist or museum never travel on a single flight. From arrival to the wall, we handle installation and deinstallation with our own team, as in the Chico da Silva retrospective at the Pinacoteca do Ceará.

It is the group's solution for art shipments with express-courier agility: the express carrier moves what we design and insure. For each shipment we build the custom packing and arrange the insurance, with tracking along the route. Learn more at moviiu.com.

Yes. We operate the first private, climate-controlled technical art reserve ('reserva técnica') in Brazil, with private rooms from 25 to 600 m², shared spaces under 25 m², 6 m ceilings for large formats, 24/7 security and fire prevention.

The storage space is kept permanently at 20 °C ± 2 °C, with relative humidity of 50% ± 5%, controlled 24 hours a day. The stability of this pairing is what protects a collection. The microclimate comes from the architecture, not only from the machines: a warehouse built inside another, with antechambers, thermal insulation and airtightness.

There are 7,500 m² across two climate-controlled units in Greater São Paulo, the Araguacema Unit and the CECI Unit, under the same Gold Standard of climate, security and monitoring.

A civil firefighter is on site 24 hours a day, 7 days a week, with smoke detection connected to the Fire Brigade and rooms compartmentalised by fire-rated walls and doors. Security is electronic and human: RFID access control, high-resolution CCTV, an armoured guardhouse, a monitored perimeter fence and armed surveillance around the clock.

Yes. With IoT monitoring, clients see the temperature, humidity and video of their private room on their phone, a first in Brazil.

Both. Each collection gets a tailored solution, from a single object to an entire collection: private rooms or shared spaces, always inside the climate-controlled warehouse and under the same rigorous security standards.

The climate control does not stop: our own generators keep the system running regardless of fluctuations in the electrical grid.

We do not buy ready-made packing: our own workshop designs and builds each one to measure, to museum standard and in 100% reforested wood, based on the survey that assesses the work, the route and the travel time.

Acrylic blanket and acid-free glassine paper wrap the work with surface protection and handling agility, without giving up the museum standard. It is the lightest solution on the scale, suited to internal moves, short transits between museums and local returns.

In custom-built open crates that absorb impact and offer safe handling points without enclosing the work in a sealed volume. The open structure allows visual inspection and ventilation while keeping the mechanical protection that transport demands.

The highest degree of protection, for ultra-sensitive works and long crossings: one case inside another, creating thermal and hygrometric inertia. It is recommended for international museum loans, long tours and works that require strict temperature and humidity control throughout the journey.

Every packing starts with a survey: our technicians assess the fragility, dimensions, weight and value of the piece, plus the route and the travel time. The packing design is documented and follows the work: the work changes, the packing changes. The standard, never.

Yes. Beyond storage we provide conservation and restoration, collection management, cataloguing, appraisal, framing, professional photography and insurance.

Storage in a climate-controlled environment is the first line of conservation: by stabilising temperature and humidity, most of the damage that compromises collections is prevented before any intervention is even necessary.

Yes. A well-documented collection is a protected collection: we bring together, in one place, the infrastructure and the specialised services that follow the work throughout its life, from cataloguing to its appreciation in the market. An exclusive room allows works to be presented to curators, insurers and potential buyers on site.

The company unites Chenue (France, established 1760, part of the Horus Finance group since 1995 and a world reference in fine-art logistics) with Expomus (Brazil, established 1981, a pioneer in museology). Discover our story.

From the meeting of ArtQuality, a pioneer of fine-art logistics in Brazil since 2007, and Clé Reserva Contemporânea, the country's first private climate-controlled technical reserve: end-to-end logistics and conservation, under a single brand.

We serve Brazil's major museums and have handled works by Pablo Picasso, Tarsila do Amaral, Cândido Portinari and Ai Weiwei.

The group's international network has houses in 11 countries, from the Americas to Europe and Asia-Pacific: climate-controlled reserves, free ports and airport hubs connected by secure routes.

Through the quote form on our website, which guides the request in a few steps. You can also book a visit to see the facilities up close.